Frequently Asked Questions(FAQ's)?
Q1: Do you accept customized service or do you have stock products?
-Yes we can do both. We do have the stock products.
-And we do also offer customized services(OEM,ODM) for the clients.
Q2:Are you a factory or Trading company?
-We are an industrial and trade company.
Q3: What is the best price you can offer?
-As for the price,it depend on quality. The more your order ,the low cost you will get.
Q4:How does your factory control the quality?
-All product will go through the QC Department before the leaving the workshop.
-We also can provide whole process quality report and AQL2.5 4.0 report inspection.
Q5:Whats the Payment Terms?
-By Advance Payment, Green Clause L/C Western Union, Money Gram or Wire Bank
Transfer.Inventory goods should be paid in full before shipment,
-and 30% Deposit before producing &70% balance before shipment for order.
Q6:How to shart business with you?
-Inquiry-Confirm Quantity,Logo,Sample confirm,Deposit,Bulk Production,
Balance PAyment,Delivery,After sales services.
Q7:About sample ?Sample free?Production Time?
-Sample time :5-7 days,Will do ASAP.
-Sample Charges :3 time of our FOB price and will return all these charges
after you place the order to us ,Plsyou can deduct that from down payment.
-Production time:15-45 days after PP sample confirmed.
Q8: What is Your MOQ?
-We do not have specific MOQ it depends which Product you are ordering
We will define MOQ according to product.
Q9:What is Return or Refund Policy?
-We will offer free replacement on manufacturing defect. If you are not satisfied
with your purchase you can exchange the item.
Q10:Which cargo do we send the goods?
-It depends on customer ambition i.e EMS,UPS,DHL,By air,By sea,FedEx.
Q11:Do you accept payment via PayPAl?
-if the amount less than 1000$, You can pay it via PayPal,but you need to pay the
handeling charges of PayPAl.
Q12:Can you do customize sizes?
-As Europian and American sizes are available for Man,Womens,Kids and Adults
also we could make new paterns according to your size chart.